Call Us 877.791.1707 ☰ ˟
Logo
Call Us: 877.791.1707
  • Home
  • Get a Quote
  • Customer Service
  • Blog
  • Make a Payment
  • Resources
    • Insurance Video Tips
    • Refer a Friend
    • FAQ
    • Free Reports
    • Insurance Glossary
  • About Us
    • About The Weimer Group
    • Our Locations
    • Partners
    • Customer Testimonials
    • Privacy Policy
    • Employment Center
  • Contact
    • Contact Us
    • Join our Newsletter
Icon

Auto

We browse through a wide variety of coverages and find the right one for you.

Get a Quote
Icon

Home

We browse through a wide variety of coverages and find the right one for you.

Get a Quote
Icon

Business

We browse through a wide variety of coverages and find the right one for you.

Get a Quote
Icon

Contractors

We browse through a wide variety of coverages and find the right one for you.

Get a Quote
Icon

Life

We browse through a wide variety of coverages and find the right one for you.

Get a Quote
Icon

Medicare Supplement

We browse through a wide variety of coverages and find the right one for you.

Get a Quote
Home > Blog > Top techniques for answering questions
THURSDAY, NOVEMBER 12, 2009

Top techniques for answering questions

You don’t have to be an oracle when it comes to answering people’s questions on the job. Just give each inquiry—whether from a boss, co-worker or client—your best reply. Follow these tips to giving your best answer each time:

  1. Understand the question. Miscommunication often occurs when you don’t pay close attention to what is being discussed. Make sure you understand what you’re being asked, and clarify the question if you’re confused.
  2. Don’t babble. If you know the answer to what is being asked, provide it quickly and succinctly rather than spending a lot of time discussing irrelevant information.
  3. Remember that you’re the expert. Don’t be intimidated when a manager who has more responsibilities (but less knowledge of the daily working of your position) asks you a question. Back your answer up with relevant facts and details, written and otherwise.
  4. Keep your opinions to yourself. If you’re asked for a personal viewpoint, give it. Otherwise, stick to the facts. Refrain from adding anecdotal observations to your answer.
  5. Don’t wing it. If you can’t immediately answer a question, let the questioner know how soon you can get back to him or her (the sooner the better).
  6. Don’t be critical. Never answer a question with a condescending remark like, “You don’t know that?”
  7. Admit when you don’t know the answer. Know when you don’t know, but make an extra effort to refer the questioner to sources you know can be of better help.

At The Weimer Group, it’s always a great day! Our company family works together for the better of our clients, companies we represent and the people we work with. Find out what separates us from your current auto insurance company or agency. You’ll be glad to make the switch to The Weimer Group. With offices in Harleysville and Perkasie, we are able to create an insurance program that fits your needs.

Posted 1:51 PM

Tags: tips, business insurance
Share |


No Comments


Post a Comment
Required
Required (Not Displayed)
Required


All comments are moderated and stripped of HTML.

NOTICE: This blog and website are made available by the publisher for educational and informational purposes only. It is not be used as a substitute for competent insurance, legal, or tax advice from a licensed professional in your state. By using this blog site you understand that there is no broker client relationship between you and the blog and website publisher.
Blog Archive
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009

  • tips(95)
  • auto insurance(63)
  • safety(55)
  • homeowners insurance(52)
  • business insurance(42)
  • life insurance(38)
  • insurance(19)
  • home insurance(15)
  • flood insurance(15)
  • children(13)
  • holiday(12)
  • boat insurance(11)
  • renters insurance(11)
  • fire(9)
  • winter(8)
  • health insurance(8)
  • the weimer group(8)
  • weather(7)
  • motorcycle insurance(6)
  • thanksgiving(5)
  • contractors(5)
  • health(5)
  • car insurance(4)
  • rv insurance(4)
  • fire prevention(4)
  • discounts(4)
  • saving money(4)
  • erie(4)
  • travel(4)
  • college(4)
  • about us(3)
  • travel insurance(3)
  • wedding insurance(3)
  • testimonials(3)
  • ice(3)
  • nfip(3)
  • winter weather(3)
  • life(3)
  • rates(3)
  • identity theft(3)
  • seasonal(3)
  • smoke alarms(3)
  • homeowner's insurance(2)
  • snow(2)
  • pet insurance(2)
  • renovation(2)
  • recreational vehicles(2)
  • storms(2)
  • personal umbrella insurance(2)
  • internet(2)

View Mobile Version

Contact Us Today!
877.791.1707

Social Social Social Social Social Social Social

Resources

  • Home
  • About Us
  • Get A Quote
  • Change MY Policy
  • File a Claim
  • Certificates
  • Contact Us
  • Partners
  • Payment
Indian Valley Chamber of Commerce Color Logo

Contact Us

The Weimer Group
550 Schoolhouse Rd | Harleysville, PA 19438

Phone: (215) 723-9805 | Fax: (215) 723-4860

1000 E. Walnut St, Suite 601 | Perkasie, PA 18944
Phone: (215) 257-9171 | Fax: (215) 257-0400
© Copyright. All rights reserved. | Powered by Insurance Website Builder